CPGRAMS

Centralized Public Grievance Redress And Monitoring System
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 1902

For general grievances

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 14500

For SEB

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 14400

For corruption related grievances

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 1907

For YSR Rythu Bharosa grievances

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Visit GSWS

Visit Grama\Ward Sachivalayam to register grievances

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14417

Callcenter for School Education to monitor Issues

Grievance Redressal Process

Grievance can be registered from multiple sources and a unique “ YSR# ” (Your Spandana Request Number) will be generated for each grievance

Grievance will be assigned to the respective redressal officer

Redressal officer performs the necessary enquiry, action and redresses the grievance

Citizen can 'reopen' the grievance if not satisfied with the resolution and the same will be assigned to the higher authorities to redress the grievance

Spandana grievances from 01-Jun-2019 to Till date (New Portal)

0
Grievances
Received
0
Grievances
Redressed
0
Grievances
In Progress

Spandana grievances
from 01-Jun-2019 to 01-Oct-2020
(Old Portal)

Grievances
Received
26,92,222
Grievances
Redressed
26,71,110
Grievances
In Progress
21,112

Grievance Redressal Workflow